Frequently asked questions
FAQ
What materials do you use?
What materials do you use?
Our products are made of high-quality stainless steel that is nickel-free and hypoallergenic – perfect for sensitive skin.
How long does shipping take?
How long does shipping take?
Orders are usually delivered within a few business days. You’ll receive a tracking link by email as soon as your order has been shipped.
Can I return my order?
Can I return my order?
Yes! You have 14 days to return your order. Simply contact us through our contact form and we’ll guide you through the return process step by step.
How do I care for my products?
How do I care for my products?
Clean them with a soft cloth and store them in a dry place. Avoid contact with perfume, chlorine, or salt water to keep them looking beautiful for a long time.
Are your products water-resistant?
Are your products water-resistant?
Yes – our stainless steel products are water-resistant and designed for everyday wear. Still, we recommend removing them before swimming or showering to keep them looking perfect for longer.